Terms of Service (Propreneur platform)

Version 1.0 Last updated 7 April 2026

Propreneur

The agreement between you and Verlox Ltd when using Propreneur

Effective date: 28 March 2026

Verlox Ltd | 106 Chichester Road, Portsmouth, PO2 0AH, United Kingdom

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Propreneur platform, including our website at https://propreneur.co.uk and our Android application (together, the "Platform"), operated by Verlox Ltd ("Verlox", "we", "us", "our").

By registering for or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.

These Terms constitute a legally binding agreement between you and Verlox Ltd. Please read them carefully.

2. About the Platform

Propreneur is a software-as-a-service (SaaS) platform designed for property entrepreneurs and investors. The Platform provides tools including deal pipeline management, investor CRM, compliance tracking, property calculators, a mentoring operating system, and AI-assisted analysis through Carina AI.

The Platform is intended for professional and commercial use by property investors, sourcing agents, property mentors, and related professionals operating in the United Kingdom and internationally.

3. Account Registration

To access the Platform, you must create an account. You agree to:

Provide accurate, current, and complete information during registration

Keep your account credentials secure and confidential

Notify us immediately of any unauthorised access to your account

Be responsible for all activity that occurs under your account

You must be at least 18 years of age to use the Platform. By registering, you confirm that you meet this requirement.

4. Subscriptions and Payment

4.1 Subscription Plans

Access to the Platform is provided on a subscription basis. Current plans and pricing are displayed at propreneur.co.uk/pricing. We reserve the right to change pricing with reasonable notice.

4.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. Payment is processed by Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis.

4.3 Free Trial

Where a free trial is offered, access to the Platform during the trial period is subject to these Terms. At the end of the trial, your subscription will commence automatically unless you cancel before the trial ends.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to the Platform until the end of the period for which you have paid.

4.5 Refunds

We do not offer refunds for partial billing periods. If you cancel mid-period, you retain access until the period ends. Exceptions may be made at our discretion in cases of platform unavailability or billing errors.

5. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

Use the Platform to engage in any illegal activity

Attempt to gain unauthorised access to any part of the Platform or its infrastructure

Upload or transmit malicious code, viruses, or harmful software

Use the Platform to send spam or unsolicited communications

Scrape, copy, or reproduce Platform content without authorisation

Misrepresent your identity or your affiliation with any person or organisation

Use the Platform in any way that could damage, disable, or impair its performance

Share your account credentials with unauthorised third parties

6. Multi-Tenant Platform

Propreneur operates as a multi-tenant platform. Each subscriber's data is logically separated and isolated from other subscribers. We take reasonable technical measures to maintain this separation. However, you acknowledge that you are sharing infrastructure with other subscribers and agree not to attempt to access any other subscriber's data.

7. Intellectual Property

7.1 Our IP

The Platform, including its design, code, content, features, and functionality, is owned by Verlox Ltd and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Platform during your active subscription.

7.2 Your Data

You retain ownership of all data you input into the Platform. By using the Platform, you grant us a limited licence to process your data for the purpose of providing the service. We do not claim ownership of your property deals, investor data, or any other content you create.

8. Carina AI

Propreneur includes Carina AI, an AI-powered assistant. You acknowledge that:

AI outputs are generated automatically and may not always be accurate

Carina AI is a tool to assist your decision-making, not a replacement for professional advice

You should independently verify any analysis, calculation, or recommendation produced by Carina AI

We are not liable for decisions made based solely on AI-generated outputs

9. Disclaimer of Financial and Legal Advice

Nothing on the Platform constitutes financial, investment, legal, or tax advice. Property investment involves risk. You should seek independent professional advice before making any investment decision. Propreneur provides tools and information only — we do not advise on the suitability of any particular investment.

10. Availability and Maintenance

We aim to maintain high availability of the Platform but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable notice. In the event of unplanned downtime, we will work to restore service as quickly as possible. We are not liable for any losses arising from Platform unavailability.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

We are not liable for any indirect, incidental, special, or consequential damages

Our total liability to you for any claim arising from use of the Platform shall not exceed the total subscription fees paid by you in the 12 months preceding the claim

We are not liable for any loss of data, loss of profits, or business interruption

Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless Verlox Ltd, its directors, employees, and agents from any claims, losses, or damages (including legal costs) arising from your use of the Platform in breach of these Terms or applicable law.

13. Termination

We may suspend or terminate your access to the Platform immediately and without notice if:

You breach these Terms

We are required to do so by law

We reasonably suspect fraudulent or harmful activity

Upon termination, your right to use the Platform ceases. You may request an export of your data within 30 days of termination, after which it may be deleted.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or via the Platform. Continued use of the Platform after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact

For questions about these Terms, please contact:

Verlox Ltd

106 Chichester Road, Portsmouth, PO2 0AH, United Kingdom

Email: [email protected]